Privacy Policy

Cortex Sustainability Intelligence Inc. (“Cortex”) operates websites including cortexintel.com. It is Cortex’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Cortex collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Cortex’s purpose in collecting non-personally identifying information is to better understand how Cortex’s visitors use its website. From time to time, Cortex may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Cortex also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on WordPress.com blogs. Cortex only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Cortex’s websites choose to interact with Cortex in ways that require Cortex to gather personally-identifying information. The amount and type of information that Cortex gathers depends on the nature of the interaction. Those who engage in transactions with Cortex – by purchasing access to our analytical application, for example – are asked to provide additional information, including as necessary the personal and/or corporate information required to process those transactions. In each case, Cortex collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Cortex. Cortex does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Cortex may collect statistics about the behavior of visitors to its websites. For instance, Cortex may monitor the times of day that users visit our analytics to see what insights are most important to users. Cortex may display this information publicly or provide it to others. However, Cortex does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Cortex discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Cortex’s behalf or to provide services available at Cortex’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Cortex’s websites, you consent to the transfer of such information to them. Cortex will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Cortex discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Cortex believes in good faith that disclosure is reasonably necessary to protect the property or rights of Cortex, third parties or the public at large. If you are a registered user of an Cortex website and have supplied your email address, Cortex may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Cortex and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Cortex takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cortex uses cookies to help Cortex identify and track visitors, their usage of Cortex website, and their website access preferences. Cortex visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Cortex’s websites, with the drawback that certain features of Cortex’s websites may not function properly without the aid of cookies.

Account deletion within the Cortex application

Cortex Sustainability Intelligence generally stores your personal information (email address, first and last name, and optionally mobile number) to provide you with Cortex services. You can ask that your personal information be deleted by contacting us at privacy@cortexintel.com. Note that we may ask you for proof of account ownership and/or identity before fulfilling your request.

Privacy Policy Changes

Although most changes are likely to be minor, Cortex may change its Privacy Policy from time to time, and in Cortex’s sole discretion. Cortex encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a WordPress.com account, you should also check your blog’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.